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Frequently asked questions.
If you don't find your answer here, please don't hesitate to contact me.
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'Add item to cart' button? Or 'paypal checkout' button?
If you are purchasing just 1 item and you prefer to use paypal, click on the 'paypal checkout' button.
If you are purchasing more than 1 item, or if you prefer to use a credit card; click on 'add item to cart' and then after you are done adding items click on 'view cart' on the left and it will take you to finalize your purchase.
Yes you can still use paypal if you prefer, if you are purchasing more than 1 item. When all items have been added to your cart, click on 'paypal checkout'.
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How do I change the quantity when I want to buy more than 1?
After adding the item to your cart, change the number in the 'quantity' box and then click on 'update cart'.
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What is your usual shipping turnaround time for items that you make then ship?
I am normally able to get orders made and shipped within 24-48 hours, excluding weekends and holidays. However larger orders can sometimes take longer. If you have a large order, please use my "contact me" page to let me know what and how many; then I can give you a better idea on how much time is needed before being able to ship.
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What is your usual shipping turnaround time for items that are ready to ship?
Items that I don't need to make first (such as garden flags; banners; etc.) normally ship within 24 hours, excluding weekends and holidays.
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Items that you have listed as instant download, can you also make them and ship them to us?
Yes I can. Prices will vary depending on what you are wanting and how many; so please notify me via my "contact me" page in regards to what you are inquiring about. I will work with you further then to get something going for you.
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Items that you have listed as you make then ship to us, can you also do them as an instant download?
Some items I can, but some of them I can't. This is due to the terms of use with graphics involved because some of the tou's state that I have to physically make an item then ship it. If you are interested in something that is currently listed as make then ship but want it as a digital download, please use my "contact me" page and I will be happy to let you know if I can do it for that particular item or not.
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Items marked as instant download, do I need a special program to use them?
Most of my instant download items are in PDF format; some are in JPG format. It will list in the item description what file type(s) you will be receiving. Therefore you will need to have a program that can open up PDF files and/or JPG files. For PDF files you can download a FREE program (Adobe Acrobat Reader DC) at https://get.adobe.com/reader/?promoid=KSWLH
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